Switching

Thinking of moving on from Collar?

Collar is a well-known, capable platform, and plenty of good kennels run on it. If yours is weighing up a change, here's an honest look at how Sable is different — and how to switch well, wherever you land.

Even if the answer turns out to be “stay put.”
The honest difference

Two philosophies, not a grudge match.

How the money moves

With Sable, customers pay your listed price into your own Stripe account — you're the merchant of record, and payouts land in your bank on your schedule. Sable is paid by the customer for the booking service, never by your business, and your money never sits with us.

How the price works

£0 in fees to your business — ever. No monthly fee, no setup fee, no per-booking fee. You receive your price for the dates in full — your rate card, lifted for demand and never below it — and the customer's all-in price carries Sable's booking-service charge to the customer. Card processing is at Stripe's standard rate, and a quiet month costs £0.

How leaving works

Free data export any time, written into the terms. Thirty days' notice, no exit fee, and your bookings remain contracts between you and your customers.

How to switch well

Five steps, in the right order.

This is the order that protects you — whichever software you end up choosing.

  1. 1
    Export everything firstClient list, pet records, upcoming bookings — out of your current system and confirmed readable before you decide anything.
  2. 2
    Show us what you've gotWe've migrated diaries from platform exports, spreadsheets and even booking-confirmation emails. Any format works.
  3. 3
    We come to youRates, policies and records set up in person, free, in about half an hour — first booking taken before we leave.
  4. 4
    Your customers get a personal linkTap, set a password, and their pets and history are already there. No forms, no re-typing.
  5. 5
    Run in parallel if you likeNo lock-in with us — keep your old system alongside until you're sure.
No hard sell

Let's compare notes, kennel to kennel.

Sable is built inside a working kennels & cattery. Whatever you run on, we're happy to talk no-shows, cancellations and quiet months.