Thinking of moving on from Collar?
Collar is a well-known, capable platform, and plenty of good kennels run on it. If yours is weighing up a change, here's how Sable is different, and how to switch well, wherever you land.
Even if the answer turns out to be “stay put.”Three things that work differently.
How the money moves
With Sable, customers pay your price for the dates into your own Stripe account — you're the merchant of record. Your first 30 days of payments stay there, then pay out to your bank as normal. Sable's 3% comes off each payment when the customer pays, and your money never sits with us.
How the price works
3% of each payment made through Sable, taken when the customer pays. No monthly fee, no setup fee, no lock-in. Stripe’s card fee is separate. You keep the rest, less Stripe’s card fee. Card processing is at Stripe's standard rate, and a quiet month costs almost nothing.
How leaving works
Free data export whenever you ask, written into the terms. Thirty days' notice, no exit fee, and your bookings remain contracts between you and your customers.
Five steps, in the right order.
This is the order that protects you — whichever software you end up choosing.
- 1Export everything firstClient list, pet records, upcoming bookings — out of your current system and confirmed readable before you decide anything.
- 2Show us what you've gotSo far we've moved one diary, from Collar's own export. Bring whatever you have, and we'll tell you what can come across.
- 3We come to youRates, policies and records set up in person, free (starting in Scotland; elsewhere, ask us) — and we stay until it’s done.
- 4Your customers get a personal linkTap, set a password, and their pets and bookings are already there. No forms, no re-typing.
- 5Run in parallel if you likeNo lock-in with us. Sable and your old system don't share a diary, so put each new booking in both, or pick a day to switch.
Talk it through
Sable is built and tested at Kuruba, where Sable’s founder works. Whatever you use now, we’re happy to talk no-shows, cancellations and quiet months.